May 2010
Issue No. 4
How to Protect Your Home, Handle Hostile Employment Terminations and Watch for
Unusual Situations
This issue touches on three topics that are important to corporations and also
valuable to their employees:
8 Tips for Protecting Your Home When on Vacation - Bill Addis, a former state trooper and team leader at U.S. Security Care,
Inc., suggests eight precautions home owners should take before going on vacation.
15 Steps to Reducing the Chance of Work Place Violence When Terminating Employees - Tom Owen, Director of Security at U.S. Security Care, Inc., provides 15 steps
to reduce the chances of employment termination turning violent.
10 Circumstances to Watch for to Protect Yourself and Society - Jeff Schwartz, Director of Training at U.S. Security Care, Inc., reminds everyone,
after the attempted car bomb in New York earlier this month, what circumstances
to look for to protect yourself and those around you.
If you have a security related question of any kind, please do not hesitate to
contact us. If there is a topic you would like to read about in our newsletter,
write to us at piersond@usscinc.com.
Richard Wolfson
President
U.S. Security Care, Inc.
8 Tips for Protecting Your Home When on Vacation
The National Burglar and Fire Alarm Association reported in 2008 that there were
over two million burglaries a year and 50% of those burglaries, according to the
Federal Bureau of Investigations, occur when people are on vacation. Bill Addis,
a former state trooper and team leader at U.S. Security Care, Inc., suggests the
following eight precautions home owners should take before going on vacation.
- Ask a trusted neighbor to check on your home. Give them an itinerary and your
contact information so they can reach you in case of an emergency. Show them where
your water main is so in the event of a flood they can turn it off.
- Inform the police and your alarm company you are going to be away, so in case
of an alarm there would be an immediate response without any calls to the residence.
- Have your mail and newspapers stopped so they do not pile up outside your home.
- Put your lights on timers, to give the appearance someone is home.
- Make sure all doors and windows are locked and secure. Do not leave a spare key
around while you are away.
- Leave your curtains and blinds in the same position you normally keep them. Hide
and secure all important belongings and documents. Do not leave anything in plan
view.
- Arrange for lawn care, so your residence appears to be taken care of.
- Do not discuss your vacation plans and dates with a lot of people or around strangers.
15 Steps to Reducing the Chance of Work Place Violence When Terminating Employees
According to the Occupational Safety and Health Administration, one out of six
violent crimes occur at work. Tom Owen, Director of Security at U.S. Security
Care, Inc., provides 15 steps to reduce the chances of an employment termination
turning violent.
- Assess the risk of violence if the termination is due to an employee's violent
conduct.
- It is best to seek the advice and presence of human resource professionals trained
and experienced in hostile termination procedures, if the risk of violence is
determined high or even moderate.
- Perform a safety audit of the room where the termination will occur. Remove any
objects that could be used to cause injury such as rulers, staplers, straight
edge letter openers, scissors, calculators or glass items.
- Terminate an employee in a face-to-face meeting. Never terminate by a letter
sent to the employee's home or allow the employee to hear of his impending termination
through the office grapevine.
- If you suspect the employee may become confrontational or violent to himself
or others, ask either an employee from your Employee Assistance Program or another
mental health professional for advice on how to communicate the decision to the
employee.
- If the individual is believed to be potentially volatile, the presence of a security
professional trained and experienced in hostile terminations is highly recommended.
- As a last resort, have the mental health professional or someone from company
security remain near the conference room or attend the meeting if necessary.
- If the employee asks why others are present, respond by saying you hope to avoid
any possible hostile confrontation.
- Those communicating termination decisions should sit closest to the door and
preferably on the other side of a table or desk, which can act as a barrier and
allow time to escape the room if necessary.
- Use a calm, non-provocative tone during the meeting. Appear supportive and understanding
without deviating from the true reasons for the meeting.
- Answer all questions regarding the reasons for the termination. Listen closely
to what the employee has to say and respond to termination related questions succinctly.
- Have all relevant facts on hand. Do not make responses that are not supported
by documentation.
- Offer terminated employees' out-placement services, severance packages, paid
education and skills-building courses and extended access to employee assistance
programs.
- Inform the employee of work-related finances and available options including
COBRA costs, 401(k) and pension plans and unused vacation.
- Allow the employee to leave with as much pride and self-respect as possible.
Avoid any conduct that has the potential to unnecessarily humiliate the employee.
"After the termination meeting, have the employee leave the premises as soon
as possible because the employee's continued presence at your company will only
hurt morale and create an uncomfortable and possibly dangerous environment. If
the terminated individual makes threats of violence or retribution, note these
statements and report this to law enforcement authorities.
"It may also be advisable to retain the services of a reputable and professional
security or investigations firm to keep the individual under discrete surveillance
for an initial 48 to 72 hours, and periodically over the next few months."
10 Circumstances to Watch for To Protect Yourself and Society
Earlier this month, a street vendor on Times Square in New York City had the
presence of mind to call the police when he noticed something unusual about a
parked car that was emitting smoke from inside the vehicle. It was that vendor's
presence of mind that saved hundreds and possibly thousands of lives.
Everyone keeps a sharp eye when they perceive the place they are in is dangerous.
Unfortunately, we are lulled into a sense of false security, according to Jeff
Schwartz, Director of Training at U.S. Security Care Inc., when we are in places
that physically look safe and/or we see a lot of policemen. Vigilance isn't just
for focusing on potential terrorist threats; it's also about being aware of robbers,
muggers, rapists, hate groups and an assortment of other people with bad intentions.
Mr. Schwartz provides the following examples of things we should all be looking
out for:
- Someone says something about Jihad.
- Someone says certain politicians should pay with their lives.
- Someone says, "Americans need to be taught a lesson".
- A person walks into a store dressed inappropriately for the weather (i.e., wearing
a heavy coat in the summer).
- Observed vehicles that look out of place.
- Observed someone purchasing suspicious items in large quantities.
- You are driving on a back road and a car that looks like a police cruiser is
signaling for you to pull over, but you aren't sure.
- Someone is sitting at a bus stop and they are reading a newspaper, but they aren't
turning any pages and they are letting bus after bus go by without getting on
or collecting someone.
- Co-workers who are perpetually angry with their job or their spouse.
- Clients who have made threatening phone calls.
Today, there are a lot of bad actors, according to Schwartz, so everyone must
be alert and work with the police to enhance everyone's safety and well being.
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